Telecommunications

Enabling transformation to new business models

IP technology has increased competition to unprecedented levels: everything is now an application and the barriers of entry have dropped. Consequently, communications service providers (CSPs) need to reinvent themselves and their business models.

To support this market shift, CGI helps CSPs successfully become next-generation providers by driving down costs while enabling revenue enhancements through the rapid introduction and scaling of new service portfolios. And through our quality assurance and client satisfaction operating model, we ensure our clients’ transformation is delivered through industry-leading on-time, on-budget project delivery.

CGI delivers a range of business improvement and information technology related services and solutions, including:

  • Customer management
  • Service development and management
  • Resource management
  • Infrastructure management
  • Product lifecycle management
  • Fulfillment
  • Assurance
  • Billing
  • End-to-end transformation
  • Enterprise management