This paper addresses how companies have a significant opportunity to dramatically improve default management outcomes, including decreasing past due accounts and increasing dollars collected, by employing behavioral science techniques and predictive modeling to improve collections decision-making.
CGI has helped California modernize its tax systems through the Enterprise-Data-to-Revenue (EDR) project, generating more than $2. 8 billion in additional revenue to date. A common view of information for government and taxpayers also increases transparency and citizen service.

Obligation Recovery

CGI Advantage Obligation Recovery supports all aspects of government receivables recovery. It combines beneficial managed services, business processes, consulting and a government-specific framework with leading-edge technology. Automatically assigning cases to the most cost-effective treatment stream allows our clients to recover more money, quicker, and at the lowest cost.

Benefits funding

A number of CGI clients have been able to eliminate upfront capital investments through our benefits-funding model. These fixed-price, performance-based IT modernization projects are funded from a percentage of increased revenues. Costs can be delayed and spread out over a period of years, avoiding negative impacts on general funds and department budgets. Instead of following a traditional approach to acquiring, installing and maintaining new IT capabilities, these agencies have used benefits-funding to transform their obligation recovery operations and certify  more than $5 billion in additional revenues. 

Consulting

Our team of subject matter experts offers professional advisory and consulting services providing strategic vision and planning, operational assessments, business case development, business process renewal and organizational change management.

Fraud prevention

CGI offers rules and filter-based systems to combat fraud as well as predictive modeling to increase the likelihood of early fraud identification. Commercial retailers can use a variety of ways to skim their cash receipts. CGI's audit compliance software, Sales Reporting Management, helps combat fraud by digitalizing the government auditing process and reducing audit time. CGI also has implemented auditing projects using data warehousing, predictive modeling and case management